Bangalore first
humans first, always

Contact

How to reach a person at HUFA.

Everything here goes to a real person at HUFA. There is no support queue and no ticket number.

Ways to reach us

Email reaches a person.

Email
info@hufa.in Read by a person at HUFA. Use it for anything, including privacy and deletion requests.

Who should write in

Four reasons people write, and where each one goes.

You need help

Tell us what you need and a person from HUFA calls you.

You want to be a Hufer

Put your name down. Every Hufer gets a phone call from HUFA before anything else happens.

Something went wrong on a job

Write to info@hufa.in. This goes straight to HUFA and comes before everything else. The grievance officer details below are the formal route.

Press, partnerships, or you run a community

Apartment associations, colleges and offices. Say which one and roughly how many people.

Grievance officer

The formal route for complaints.

India's Information Technology Rules, 2021 ask a platform like HUFA to publish how to reach its grievance officer and how fast a complaint is handled.

Grievance email
info@hufa.in Complaints reach HUFA here. A person reads every one.
How fast
Acknowledged within 24 hours. Resolved within 15 days.

What HUFA commits to in writing is on the trust and safety page.