Bangalore first
humans first, always

Questions, answered

The things people ask before they trust anyone.

If yours is not here, write to info@hufa.in and a person will answer it.

What does it cost?

You decide. HUFA does not set a rate card. You write what you need and put a starting price on it, for the job start to finish rather than per hour. The Hufer who accepts it agrees the final price with you on a call or chat, so nobody is talked into a number they did not choose. Payment is in the app after the work is done.

What kind of things can I ask for?

There is no list. Ask for anything that needs a person there. If an app already does it, use the app. What people ask for: being home for the AC technician. Going with a mother to her appointment. Picking fresh flowers at KR Market at 6 am. Keeping track of boxes on moving day. Receiving furniture and setting it up. Running errands for a family function. More on What people ask for.

Is there anything I cannot ask for?

Anything illegal or unsafe. The full list is on Trust and safety.

Can I keep it private?

Yes. You never have to explain why you need something. You do have to say what the work is, so a Hufer can agree to it before they leave home, and that protects both of you. HUFA will not take on anything unlawful, and a Hufer can end a job and walk away if what they find is not what was described.

Which parts of Bangalore?

Bangalore, one area at a time. Your pincode tells us where you are, so the Hufer who comes is near you.

What happens if nobody accepts my job?

It stays open and nothing is charged. If a job sits unaccepted, that usually means the starting price is below what the afternoon is worth to somebody.

Is this medical care?

No. A Hufer sits with someone, goes along to an appointment, remembers what the doctor said and carries paperwork. Hufers are not nurses, do not give treatment and do not administer medicines. In an emergency call 108 or 112 first.

How do I pay?

In the app, when the work is done, after you give the End PIN. Nothing is taken when a job is posted or accepted.

Can I cancel?

Yes. Before a Hufer accepts, cancel any time. After they accept and before the Start PIN, tell them on the call or chat. Nothing is charged before the work is done.

What happens after I sign up?

A person from HUFA calls you on the number you gave. If you asked for help, the call is about what you need and when. If you want to be a Hufer, the call comes first, then verification.

Need something done?

Write it in one sentence. A person from HUFA calls you.